Privacy Policy
This Privacy Policy was last updated on October 1, 2022
1. Introduction
AvtarLabs (“AvtarLabs,” “we,” “us,” or “our”) respects the privacy of its Users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use AvtarLabs Platform for various services hosted on the domain www.avtarLabs.com (collectively the “Platform”).
AvtarLabs is committed to protecting the privacy of its Users whose information is collected and stored while using AvtarLabs’s Platform through our Website.
The capitalized terms have the same meaning as ascribed in our Terms of Use or Terms of Service as applicable, unless otherwise noted here.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR Platform, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR Platform.
IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT TEAMAVTARLABS@AVTARLABS.COM.
WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO.
2. What information do we collect?
When you register to use our Platform, we collect personal information (also referred to as personally identifiable information or “PII”) which may include your name, address, online contact information such as your email address or username, phone number, your customer information and other personal information. The information so collected will be stored on our servers. You are able to change your personal information via email by contacting us at teamavtarlabs@avtarlabs.com or through your profile or account settings on our Platform.
Geolocation and Equipment Information. We may collect information that does not personally identify you such as (i) your geolocation, and (ii) information about your internet connection, the equipment you use to access our Platform, and usage details.
Financial Information. We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor. However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.
Customer Information. We may collect and store your customer's information depending on how you use our Platform.
3. How do we collect information?
We collect personal information from you in the following ways:
a. At registration on our Platform; and
b. From records or copies of correspondences (including email addresses) if you contact us.
We collect Customer Information in the following ways:
a. From you when using our Platform; and
b. From your customer directly when they interact with some of our Platform services.
We collect information from you automatically when you navigate through our Platform in the following ways:
a. Usage details;
b. IP addresses;
c. Information obtained through browser cookies;
d. Web beacons on our Website;
e. Web beacons on emails sent by us; and
f. Other tracking technologies.
4. How do we use your information?
We use the information that you provide to:
a. Personalize your experience in using our Platform;
b. Provide you with information, products, or services requested from us;
c. Present our Platform and their contents to you;
d. Provide you with notices about account and/or subscription, including expiration and renewal notices;
e. Carry out obligations and enforce rights arising from contracts entered into between you and us, including billing and collection;
f. Notify you about changes to our Platform and any products or services;
g. Improve the Platform;
h. Improve our customer service;
i. Process transactions;
j. Contact you for other purposes with your consent; and
k. Send you periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 14, via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send information and updates pertaining to such orders; (iii) send additional information related to your product and/or service; and (iv) market to our mailing list or continue to send email to you after the original transaction has occurred.
5. Our cookie policy
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as "Cookies.”
We use Cookies on our Platform to (a) authenticate and authorize You to access our Platform, (b) understand and save your preferences for future visits, (c) keep track of advertisements, (d) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (e) allow trusted third-party services that track this information on our behalf. You can set your browser to refuse all or some browser Cookies, but it may affect your user experience. We honor Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.
We allow third party behavioral tracking and links to third-party web pages. Occasionally, at our discretion, we may include or offer third-party products or services on our Platform. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Platform and welcome any feedback at about these sites. Please contact us at teamavtarlabs@avtarlabs.com.
6. How do we protect information we collect?
Our Platform is reasonably scanned to meet or exceed PCI Compliance. In addition, our Platform uses an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers. We accept payment by credit card through a third party credit card processor on our behalf. We will implement reasonable security measures every time you (a) create or upload a video, or (b) enter, submit, or access your information, (c) register, or (d) access our Platform.
7. Data security measures.
a. Security Measures. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Platform.
b. Fair Information Practice Principles. In the event of a personal data breach, we will notify you within fifteen (15) days via (i) email and/or (ii) notification on our platform. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
8. Disclosure of personal information
There are times when we may share Personal Information that you have shared with us may be shared by AvtarLabs with others to enable us to provide you over Services, including contractors, service providers, and third parties (“Partners”). This section discusses only how AvtarLabs may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:
Disclosure of Personal Information.
a. We may disclose aggregated, de-personalized information about you that does not identify any individual to other parties without restriction, such as for marketing, advertising, or other uses.
b. We may disclose personal information to our subsidiaries and affiliates.
c. We may disclose personal information to contractors, services providers, and other third parties.
d. We require all contractors, service providers, and other third parties to whom we disclose your personal information to be under contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose them.
e. We may disclose personal information in the event of a merger, sale of business, etc.
f. We may disclose to third parties to market their products and services to you if you have either consented or not opted out of these disclosures.
g. We may disclose personal information to third parties to market their products and services if you have either consented or not opted out of these disclosures.
h. We require all other Partners, to whom we disclose your personal information, to enter into contracts with us to keep personal information confidential and use it only for the purposes for which we disclose it to such Partners.
i. We disclose personal information to fulfill the purpose for which you have provided it, for instance, if you gave us an email address to use the “invite your colleague” feature of the Platform.
j. We may disclose personal information for any other purpose for which you have provided it.
k. We may only disclose personal information as described in this Privacy Policy or your consent.
Other Disclosure of Personal Information.
a. We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Use or Terms of Service and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of AvtarLabs, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of AvtarLabs, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Third Party Disclosure.
a. We do not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other parties who assist us in operating our Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
b. We do not provide non-personally identifiable visitor information for marketing purposes.
Choices Users Have About How AvtarLabs Uses and Discloses Information.
a. Tracking Technologies and Advertising. You can set their browser to refuse some or all the browser cookies, but if you disable or refuse cookies, some parts of our Platform may not be accessible or function properly.
b. Disclosure of Users’ Information for Third-Party Advertising. Users can opt-out by emailing us their opt-out request at teamavtarlabs@avtarlabs.com. Users receiving promotional email can opt-out by sending a return email requesting to be omitted from future promotional email distributions. This opt-out will not apply to information provided by AvtarLabs for product purchases, warranty registration, or other transactions.
c. Disclosure of User’s Information for Targeted Advertising. Users can opt-out by emailing us their opt-out request at.
9. Google adsense and google analytics
Google, as a third-party vendor, uses Cookies to serve advertisements to Users on our Platform. Google uses first-party Cookies, such as Google Analytics Cookies, to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Platform. We currently use Google Analytics to collect and process certain Website and App usage data. To learn more about Google Analytics and how to opt-out, please visit https://policies.google.com/privacy/google-partners.
We have implemented advertising features on our Platform including: (a) remarketing with Google AdSense; (b) Google Display Network Impression Reporting; (c) Google Demographics and Interests Reporting; and (d) Google’s DoubleClick platform integration.
We use these Cookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Platform.
10. CAN-SPAM act of 2003
a. The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:
b. not use false or misleading subjects or email addresses;
c. identify the email message as an advertisement in some reasonable way;
d. monitor third-party email marketing services for compliance, if one is used;
e. honor opt-out/unsubscribe requests quickly; and
f. give an “opt-out” or “unsubscribe” option.
If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at teamavtarlabs@avtarlabs.com and we will promptly remove you from all future marketing correspondences.
11. Modifications to our privacy policy
AvtarLabs reserves the right, at its sole discretion, to change or modify this Privacy Policy at any time. In the event we modify this Privacy Policy, such modifications shall be binding on you only upon your acceptance of the modified Privacy Policy. We will inform you about the modifications on our Privacy Policy page via email, on our Platform by posting a modified version of the Privacy Policy page, or by a comparable means within a reasonable time period. Your continued use of our Platform shall constitute your consent to such changes.
12. List of third-party service providers
AvtarLabs uses the following third-party service providers for the provision of services as detailed under the Terms of Use or Terms of Service, as applicable
Name of Third-Party Service Provider & Contact Information
a. Amazon Web Services Inc. (North Virginia, US); Website: https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/ Address: 410 Terry Avenue North, Seattle, WA 98109-5210
Additionally, if you have any questions or concerns about our third-party service providers, please email us at teamavtarlabs@avtarlabs.com.
13. Contact us
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: Email: teamavtarlabs@avtarlabs.com
PLEASE NOTE: IF YOU USE OUR Platform, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF USE or TERMS OF SERVICE, AS APPLICABLE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE OUR Platform.
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